SYSTEM DESIGN CONSIDERATIONS FOR
SPORTS & ENTERTAINMENT ARENAS
CASE STUDY
PROBLEM
- Management of multiple user groups from a single co-ordinated control centre can be challenging.
- Food & Beverage sales can be high pressure environments and speedy, efficient, service delivery is sometimes difficult to manage.
- Rapid response to security, maintenance and safety problems is required, particularly when interacting with the general public.
NEED
- Advanced and yet simple to use communication devices are necessary to enable multiple user groups to communicate at once.
- Units must be fitted with an earpiece to reduce causing customer distraction.
- Communications within each user group to be quick, clear and simple, often in areas of heightened background noise.
- Efficient management of mass inflow and outflow of patrons.
- Carpark and services management to be co-ordinated effectively.
OUTCOME
- Efficient communications across multiple channels within the venue/site – using compact terminals with staff-issued earpieces
- The system can operate effectively even when the stadium is at maximum patron capacity
- Extra radios can be brought in and added quickly when larger events require additional staff
- Interface with Emergency Services radio network is possible – improving usage and efficiency
- Site security and evacuation can be managed quickly to enhance patron safety
OUR CUSTOMERS
