SYSTEM DESIGN CONSIDERATIONS FOR

FACILITIES MANAGEMENT

 

CASE STUDY

PROBLEM


  • Simultaneous communications across multiple user groups with large staff volumes can be challenging.
  • Food & Beverage sales and patron access can be high pressure environments and speedy, efficient, service delivery is sometimes difficult to manage.
  • Rapid response to security, maintenance and safety problems is required, particularly when interacting with the general public.

NEED


  • Different style but interoperable radios for various job roles with reliable coverage and redundancy.
  • Advanced and yet simple to use communication devices are necessary to enable multiple user groups to communicate at once.
  • Units must have the option to be fitted with an earpiece to reduce causing customer distraction.
  • Communications within each user group to be quick, clear and simple, often in areas of heightened background noise.
  • Efficient management of mass inflow and outflow of patrons.
  • Contractor, retailer and services management to be co-ordinated effectively.

OUTCOME


  • Efficient communications across multiple channels within the venue/site – using compact terminals
  • The system can operate effectively even when the campus is at maximum patron capacity
  • Extra radios can be brought in and added quickly when larger events require additional staff
  • Job ticketing software package provided to improve efficiency and response times from maintenance personnel
  • Site security and evacuation can be managed quickly to enhance patron safety

OUR CUSTOMERS


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