We design communication systems that are seamless and reliable, for today and tomorrow, for the seen and unforeseen.
We believe that good design requires a foundation and structure to enable flexibility and flow. We design communication systems that you can rely on to inform and protect, no matter what the circumstance.
We design radio systems that speak to your current and future needs - your future expansion plans, current challenges and opportunities you and your industry are experiencing.
Our Customers
Our Simple Approach for a Complex System
DIGITAL RADIO TECHNOLOGY
A major component of our communication system design incorporates digital radio technology. After 30 years of designing communications systems for Australian Companies and Government Organisations, radio technology and its evolution, continues to be at the forefront of what we do.
Ready to Upgrade Your Communication?
Unlock unparalleled communication capabilities for your business with our advanced radio communication solutions today. Say goodbye to communication barriers and hello to seamless connectivity.
Customer Satisfaction
From day one we have always focused on customer satisfaction. We continue to evolve our services to ensure this is never compromised. An important part of this commitment is the strong partnerships that we have with the major manufacturers. Along with our active involvement with system design, development and new technologies - we provide a complete turnkey wireless solution.
What Our Customers Are Saying
“The team at Telechnics have always exceeded my expectations not only with their extensive product range and knowledge, but also their outstanding customer service. We have
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“The team at Telechnics have always exceeded my expectations not only with their extensive product range and knowledge, but also their outstanding customer service. We have been incredibly pleased with their service and will always turn to them to find the best solution for our business.”
DAN PORTER
Operations and Studios Manager – Madame Tussauds - Sydney
“I have known and worked with Roger Webber from Telechnics since 2003 at The Star Casino. Telechnics have been the preferred supplier for two way radio
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“I have known and worked with Roger Webber from Telechnics since 2003 at The Star Casino. Telechnics have been the preferred supplier for two way radio equipment for me at The Star Casino, Johnson Controls and Vicinity Centres. Roger and Telechnics have provided me with outstanding customer service over the years. Their advice on the innovation in radio technology has been valuable as well.”
SAN TULDHAR
Operations Manager – Vicinity Centres
“I would like to take this opportunity to thank the team at Telechnics with the Greenwood Plaza transition from analogue to digital two way radio system.
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“I would like to take this opportunity to thank the team at Telechnics with the Greenwood Plaza transition from analogue to digital two way radio system. Their approach to this project was very professional and seamless offering sound solid advice in this space, with minimal impact to the business whilst transitioning over. They also offered to take our old analogue handsets off us and donate to an overseas charity organisation of their choice.”
NATHAN SWALE
Senior Facility Manager – Mirvac Retail
“During my many years of managing retail and commercial property I have had nothing but exemplary service, great prices and succinct, professional advice during every interaction
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“During my many years of managing retail and commercial property I have had nothing but exemplary service, great prices and succinct, professional advice during every interaction from the team at Telechnics. I would recommend them to anyone whose business requires their technical expertise with a very human touch.”
DANIEL O'CONNELL
Centre Manager – Charter Hall
“Prime Protection has had the pleasure of dealing with Telechnics for close to 20 years. Our business and clients can be demanding at times with little
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“Prime Protection has had the pleasure of dealing with Telechnics for close to 20 years. Our business and clients can be demanding at times with little to no notice. The staff’s at Telechnics not only accommodate our requests, they exceed the expectations of our team but our clients also. We are proud to call them our radio partner. We not only purchase our radios through them, we heavily rely on them for our servicing. Having a radio partner who always goes that extra mile allows us the confidence to supply state of the art radio equipment. The added benefit is as we grown in Victoria and Queensland, Telechnics has provided the same service in our sister states that they have always provided in NSW.”
ANDREW MCGUIRE JP
Group General Manager – Prime Group Australia Holdings Pty Ltd
“Melrose Cranes have been using Telechnics for our onsite communications for over 10 years. The needs of our industry are ever changing, and Telechnics have kept
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“Melrose Cranes have been using Telechnics for our onsite communications for over 10 years. The needs of our industry are ever changing, and Telechnics have kept us up to date with the equipment we need to get the job done safely and efficiently. Their ongoing sales support is outstanding and the staff have gone out of the way to help us better understand our equipment and how to get the most out of it. I would highly recommend Telechnics to anyone who requires a professional and reliable mobile communications solution.”
LUKE HOLLAND
Fleet Manager - Melrose Cranes & Rigging Pty Ltd
Ready to Upgrade Your Communication?
Unlock unparalleled communication capabilities for your business with our advanced radio communication solutions today. Say goodbye to communication barriers and hello to seamless connectivity.
Frequently Asked Questions
RADIO WAVE TECHNOLOGY
1What do I need to do?
There are many reasons why you may require a radio system. The most common reason is for safety and facilities management - which is standard across all industries. Australian standards also require a level of communication system design, based on your orgnisation environment and industry requirements. You may also wish to improve communication effectiveness and efficiency.
2What is radio wave technology?
Radio wave technology is also known as 2-way radio. It is the most effective and reliable communication system. This is the reason why emergency service response protocols are always built around radio wave technology.
3Why can’t I just use my phone?
A phone is traditionally a 'One-to-One' Communication Device, whereas 2-Way Radios by their nature are 'One-to-Many' - meaning that a group of users on the same channel can all hear or participate in a radio call.
4Does the system come as an App?
No, however, applications can enhance a radio system.
5What is the security? Can other people tune in?
Most private systems are secure. Some government operations (i.e. defence) are encrypted.
6Can I import a radio system myself?
There are Australian Standards for communications equipment - with allowable operating and frequency requirements that need to be adhered to. Which is monitored and enforced by the Australian Communications & Media Authority (ACMA).
7What is the back-up system?
Most radio systems have battery back-up, particularly if used for critical communications.
YOUR ORGANISATION
1How do I establish KPIs for our organisation?
Industry requirements and organisational policies will help you set aligned KPIs. Essentially you want to ensure your ability to effective communicate with your team for task management, quick response, preventative measures, general improvements.
2How will I know what system I require?
Over our 30+ years of designing and building communication systems we have worked with thousands of organisations. Our knowledge, experience and understanding your requirements - is the first step into scoping the design brief. We can always put you in touch with a like-for-like organisation, in respect to your communication needs, if this is something you are interested in.
3Will our team be trained on your system?
General operator training is necessary. For more complex systems, we provide system management and control room operator training.
4Are there any additional costs I should be aware of?
Recurring government licence fees may apply. We suggest you check this with the ACMA (Australia Communications Media Authority).
5Can the system be integrated with our existing systems?
Certain systems can be integrated into BMS solutions or phone networks.
6What happens if my equipment breaks down?
Repair processes and maintenance agreements can be tailored to suit your needs. We highly advise that this is addressed up front in the process of designing your system.
7How often will we require an upgrade to our system?
Most radio and associated systems are robust in their construction. It is likely that technology will overtake before equipment failure.
OUR SERVICES
1What is the benefit of a custom designed system?
There are no two environments the same. Having a well designed communication system will not only protect your organisation, but ensure wastage and inefficiencies are non-existent.
2What is the cost of designing and building a radio system?
The cost is dependent on the coverage size and specific requirements to ensure the system adheres to your organisation and industry standards. For example, wide area systems require boosters and antenna networks. The quantity of radios is determined post system design. There is not a one-size fits all model, as every organisation has specific needs.
3How long does it take to build the system?
The time required is dependent on the level of complexity of the system and the level of testing post implementation. As an example, a university campus can take anywhere between 2 to 10 weeks.
4Can we buy, borrow or lease a system?
At Telechnics we can accomodate all three options.
5Do you guarantee coverage?
100% coverage can never be guaranteed, however areas of. required coverage within a defined area can be specified. The system can then be tailored to ensure those areas are covered.
6Can we voice record?
Yes, voice recording features are available in selected radio models.
7Is there a dedicated testing period?
The majority of systems we design and build require coverage testing and acknowledgement prior to completing the build.
8What product brands do you use?
We choose selected brands that perform well and come with manufacturer support. This is of the utmost importance, as our reputation rests on our recommendations.
9What is the warranty period of the equipment installed?
Most hardware operates with at least 12 months warranty.