SYSTEM DESIGN CONSIDERATIONS
FOR SHOPPING CENTRES, HOTELS, PUBS, CLUBS & RESTAURANTS
CASE STUDY
PROBLEM
- Communications between different groups within the business can be disjointed and inefficient
- Service industries can be high pressure environments and speedy, efficient, service delivery is sometimes difficult to manage
- Rapid response to security, maintenance and safety problems is required, particularly when interacting with the general publiC
NEED
- Easy to use and compact communication devices which enable all team members on a single channel to monitor calls and respond where necessary
- Units must be fitted with an earpiece to reduce causing customer distraction
- Communications to be quick, clear and simple, often in areas of heightened background noise
- Equipment cost is a factor in certain environments
OUTCOME
- Efficient communications on licensed frequencies within the venue/site – using compact terminals with staff-issued earpieces
- Extra radios can be brought in quickly when larger events require additional staff
- Site security and evacuation can be managed quickly to enhance patron safety
- Multiple channels
OUR CUSTOMERS
